Shipping & Returns
Shipping Information
Order Processing:
Orders are processed within 1-2 business days after placing your order.Standard Shipping:
We use DHL or FedEx for standard shipping. Delivery time is approximately 10-15 business days after dispatch, with a shipping fee of $12.95.Free Shipping:
For orders over $50, we offer free shipping via EMS. Delivery time is approximately 15-25 business days after dispatch.Shipping Areas:
We ship globally, except for certain remote areas in Asia and other specified regions.
Returns Policy
If you’re not completely satisfied with your purchase, you can return it within 15 days of receiving your order.
How to Return:
Please contact our customer service team at [email protected] to initiate your return and receive instructions.Condition of Returns:
Returned items must be in their original condition, unused, and in their original packaging.
Need Assistance?
If you have any questions or concerns about your payment, feel free to reach out to our customer support team at [email protected]. We’re here to help!
Thank you for shopping with Jump Flex Feet.com.